Case study: Created a simple and convenient platform

Situation Analysis:

  • Client were working with a 3rd party service provider
  • Absolute lack of flexibility, scalability and basic modules such as Billing, tracking and cash management, Operations such as Billing, COD / Cash Re-conciliation we handled manually

The Solution:

  • We provided with our propitiatory solution
  • Modules provided were Return management, Reverse Pickup, COD Management, Remittance, Billing/invoicing
  • Additional features for Omni-channel operations
  • Analytical reports and extract capability built

Benefits:

  • Scalability – Ability to scale from 400 to 20,000 plus shipments a day.
  • Flexibility offered to 25+ customers
  • Additional features – Shipment Visibility, monitoring and control were much higher